Tag Archives: Nielsen

Sr. Service Delivery Lead – Marketing Analytics/CRM| IL or WI

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Title: Sr. Service Delivery Lead – Marketing Analytics/CRM  

Job #150002JL, Kimberly-Clark Corp.

Location: Chicago IL or Neenah WI

Function: ITS

Reports to: Director of ITS for Marketing & Analytics

 

As K-C develops its marketing capabilities to market to the consumer and deliver a seamless consumer experience through all touch points.

The Sr. Service Delivery Lead – Marketing Analytics/CRM supports the service delivery of all the initiatives relating to CRM, Media and Analytics.

Essential Functions:
• Assist with the development of the service delivery strategy across CRM, Integrated Media and Marketing Analytics.
• Manage the portfolio of all the activities being done across the CRM, Integrated Media and Marketing Analytics to assist with prioritization of activities, status reporting and budget mgmt.
• Manage the service delivery of these capabilities to enable on time on track delivery using service providers
• Provide project oversight and guidance to service providers to ensure proper project mgmt. controls are in place

 

Skills/Competencies:

  • Reviews service level agreements, investigates all appropriate means to improve service levels, and recommends new or revised policies or procedures
    • Advises and influences business clients and customers, at management level, regarding the delivery, costs, availability and functionality of services and systems. Develops an effective partnership with suppliers and customers, establishing confidence and respect.
    • Absorbs complex technical information and communicates effectively at all levels to both technical and non-technical audiences. Assesses and evaluates risk. Understands the implications of new technologies.
    • Advises and influences business clients and customers, at management level, regarding the delivery, costs, availability and functionality of services and systems

User experience evaluation:

Works with Customers to establish feedback/assessment of the service provided, from the customers’ perspective, and initiates actions for improvement, where appropriate.
• Performs highly complex work activities covering technical, financial and quality aspects. Contributes to the formulation and implementation of IT strategy. Creatively applies a wide range of technical and/or management principles.
• Takes responsibility for command structure and escalation procedures, and ensures that the requisite operational methods, procedures, facilities and tools are established, reviewed and maintained.

Ever wonder what it is like to belong to this global company?  Here are some reasons to join us: http://bit.ly/WorkingatKC !  K-C is known for their employee career development – about 65% of open jobs are filled internally and we hope we can unleash the power in you!

Interested in this job? You can contact Dorothy.Beach@KCC.com to receive more information on this job.   Sending your resume would jump-start our process and could lead to a screen call.

 

Required Skills/Qualifications:

  • A Bachelor’s degree
  • 10+ years of relevant experience or 12+ years of applied experience in the CRM and Analytics area.
    • Experience managing Projects and/or Programs for the marketing function.
    • Experience with leading and driving execution via 3rd party managed service provider
    • Good working knowledge of how marketing leverages data for targeting media and content to the right consumer.
    • Strong leadership skills with experience managing people in offsite and off shore locations
    • Ability to work in a virtual team which may work across distance (remote), cultures and time zones, in a matrix with multiple reporting lines, and may extend outside the K-C organization including suppliers, partners and customers.
    • Verbal and written fluency in English is mandatoryPreferred Skills/Qualifications:
  • Strong leadership and service delivery skills
    • Cultivates networking opportunities with peer organizations
  • Effective global communicator
  • Develops influential relationships with internal and external customers/suppliers/partners at senior management level, including industry leaders.
  • Able to identify, address or escalate potential dependencies and issues; Effectively manage ambiguity, change and conflict
  • Excels with broad direction; fully accountable; establishes own milestones; provides direction for team members; delegates effectively; work self-initiated.
  • Seeks to understand customer; Creates customer-focused practices

Kimberly-Clark and its well-known global brands are an indispensable part of life for people in more than 175 countries. Every day, 1.3 billion people – nearly a quarter of the world’s population – trust K-C brands and the solutions they provide to enhance their health, hygiene, and well-being. With brands such as Kleenex, Scott, Huggies, Pull-Ups, Kotex, and Depend, Kimberly-Clark holds No.1 or No. 2 share positions in more than 80 countries. With more than 140 years of history of innovation, we believe in recruiting the best people and empowering them do their best work.  If fresh thinking and a passion to win inspire you, come Unleash Your Power at Kimberly-Clark.

 

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

Kimberly-Clark is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.

 

 

 

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JOB: Category Development Analyst – Sales Agency | TX

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Title: Category Development Analyst – Sales Agency 

Job #1500026Q, Kimberly-Clark Corp.

Location: Frisco TX, just north of Dallas

Function: Sales

Reports to: Sr. Team Lead – West Grocery

 

The Category Development Analyst will be responsible for leading and executing the category management process for all K-C categories in the US Sales Agency (Broker Sales) business, as well as supporting Retail Analytics for US Retail Operations. This position requires the individual to interface with Kimberly-Clark’s Sales Agency representatives to develop and execute category growth strategies; incumbents must be aware of and be able to proactively incorporate customer, brand and sales team objectives and strategies into the creation and execution of annual category plans. The individual will provide high quality insights and analysis, leading to actionable assortment, shelving and merchandising recommendations, and report in a timely and professional manner that exceeds the stakeholders’ needs and expectations. The individual will be responsible for – and must be adept at – developing and fostering business-building relationships with customers (internal/external) and our Sales Agency partners, including proven ability to “influence without authority”.
The position requires a thorough and working knowledge of all resources and tools required to complete and present category management and retail analytics projects.

 

ESSENTIAL FUNCTIONS:

  • Develop sustainable and strong category partnerships by providing strategic analytical recommendations that promote total Category & Brand growth.
  • Integrate influential insights and data driven analytics to drive DPSM initiatives.
  • Leverage shopper loyalty data to discover innovative opportunities thru cross-category partnerships, developing conversion programs, and promoting new usage occasions.
  • Analyze, manage, and track key business metrics, including:

-Composite rankings integrating POS data with shopper metrics – (customer loyalty data)

-Performances for new items across categories (Understand source of volume, and developing category conversion tracker)

  • Be recognized internally at K-C and externally at Grocery Customers as a thought leader in shopper insights and trends.
  • Analyze promotional plans with Sales, Shopper Marketing & Grocery customers, and recommend effective marketing programs that yield most efficient spending and positive ROI.
  • Develop strategic partnership where Grocery customers understand future investment strategies with K-C.
  • Understand shopper loyalty programs, system, methodologies, reports, measures, applications and limitations. Work closely with Grocery customer managers, and influence with voice/impact for future improvements.
  • Ensure database integrity and report accuracy by collaborating with Grocery customer managers and/or merchandising teams.
  • Strategically leverage analytical insights to further growth of seasonal category & identify merchandising growth opportunities to supplement K-C’s core business.
  • Collaborate with Grocery customers in resolving business issues and provide innovative solutions/recommendations through creative strategic interpretation and application of loyalty data and shopper insights.

 

‘Wonder what it would be like to work for this global company?  Here are some reasons to join us: http://bit.ly/WorkingatKC.   You can contact Dorothy.Beach@KCC.com to receive more information on this job.   Sending your resume would jump-start our process!

 

Education required: Minimum of Bachelor’s degree.
Experience: 2-4 years of exempt status experience with Category management and customer Shopper Insights development. Broad experience in category, brand, customer and shopper insight development and category management within North American markets, CPG (Consumer Packaged Goods) industry.
Experience leading change in Shopper Insights and Category Management transformations. Understanding of key elements of brand marketing and new product research preferred (advertising, consumer promotion, shopper marketing, public relations, packaging and consumer relationship management) and new product development.  Broker experience is preferred.

 

 

Kimberly-Clark and its well-known global brands are an indispensable part of life for people in more than 175 countries. Every day, nearly a quarter of the world’s population trust K-C’s brands and the solutions they provide to enhance their health, hygiene and well-being. With brands such as Kleenex, Scott, Huggies, Pull-Ups, Kotex and Depend, Kimberly-Clark holds No. 1 or No. 2 share positions in more than 80 countries.  With a 143-year history of innovation, we believe in recruiting the best people and putting them in the right jobs so that they can do their best work. If fresh thinking and a passion to win inspire you, come Unleash Your Power at Kimberly-Clark.

 

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position

 

 

 

Kimberly-Clark is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.

 

Advanced Sales Analytics experience needed | Kimberly-Clark

 

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Title: Advanced Sales Analytics Specialist

Job #130001D8 , Kimberly-Clark Corp. for several position levels

Location: Neenah WI just south of Green Bay

Function: Marketing

Reports to: Director of Marketing Research

From brands such as Huggies® and Kleenex® to medical devices and workplace solutions, Kimberly-Clark makes the essentials for a better life. We hold the No. 1 or No. 2 share position globally in more than 80 countries, but we’re not just changing diapers here. Our employees are changing the world for the better with innovative products that create new categories and push existing ones to a higher level. If fresh thinking and a passion to win inspire you, come Unleash Your Power at Kimberly-Clark!
POSITION SUMMARY
The primary objective of this position is to raise the analytical IQ of the sales organization by providing thought leadership and instilling best practices among the teams responsible for driving analytical solutions for the Customer. This position will provided hands-on analytical leadership in defining and developing analytics or more advanced research projects that deliver customer-level solutions.

PRIMARY CUSTOMERS AND EXPECTATIONS
This role will primarily support the Customer Teams, working across a group of brands and customers, but will work closely with the Global Analytics team to link brand and customer solutions. The incumbent is responsible for providing thought leadership that guides execution of analytics at a customer-level. Individuals in this role are expected to work independently in support of a group of brands and customers, and more broadly across the Analytics team.

POSITION SCOPE:
Guide analytical solutions that give light to the value and risks of resulting business decisions.
• Working with the VP of Analytics and the Customer teams, identify the areas of highest immediate return
o Pricing and promotion analytics – work with Central Pricing lead to create a process that ensures brand strategy and KPIs can be translated to customer action
o ROI analytics (trade, Shopper Marketing, CRM) – work with appropriate teams to ensure studies are designed to deliver recommendations that further ROI improvement
o Provide guidance on the development of in-market testing and retail clustering
• Actively engage in projects of highest priority or that involve more in-depth or complicated analytics
o May involve leading or activating analytical solutions including ROI Analytics, pricing/promotion, or clustering/segmentation
o Illuminate project results by provide written and/or oral reports of findings, conclusions, and action-oriented recommendations that guide business decisions
• Scale high quality analytics across the sales organization
o Collaborate with the Global Analytics team to align on methodologies, identify best-in-class vendors, and deploy tools//approaches across the sales organization
o Help shape and drive key vendor engagements
• Apply sound understanding of current and emerging analytical techniques, acting as the functional expert on the discipline and practice of analytics and on the manner in which analytics can effectively address customer objectives.
• Guide customer teams on analytical solutions that exist via retailer shopper databases

 

Interested? You can contact Dorothy.Beach@KCC.com to receive more information on job #130001D8  .   Sending your resume can allow a more intelligent discussion between your career goals and what Kimberly-Clark needs.

 

QUALIFICATIONS:
• Bachelor’s degree; advanced degree preferred
• Five or more years of experience leveraging Nielsen and/or Information Resources, Inc information (analysis of volume movement and trade data, household panel and advanced analytics) is required.
• Three or more years of experience with retailer loyalty card data
• Proficient in the use and interpretation of Advanced Analytics areas of ROI Analytics (e.g. Shopper methodologies, trade analytics) and pricing; experience with in-market testing and clustering preferred.
• The ability to work effectively with all levels of business team management.
• Ability to tell a compelling story by integrating learning from multiple sources.

Marketing Research Leader | several levels | WI

 

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Title:   Marketing Research Leader – FamilyCare Global Marketing Research & Analytics

Job #130001F2 , Kimberly-Clark Corp. for several openings

Location: Neenah WI just south of Green Bay

Function: Marketing

Reports to: Director of Marketing Research

Direct reports: varies

Scope: FC Global Marketing Research & Analytics

From brands such as Huggies® and Kleenex® to medical devices and workplace solutions, Kimberly-Clark makes the essentials for a better life. We hold the No. 1 or No. 2 share position globally in more than 80 countries, but we’re not just changing diapers here. Our employees are changing the world for the better with innovative products that create new categories and push existing ones to a higher level. If fresh thinking and a passion to win inspire you, come Unleash Your Power at Kimberly-Clark!
POSITION SUMMARY:
This position is responsible for providing strategic marketing research leadership grounded in consumer and market understanding at the global level for Family Care businesses. The individual will help shape and execute global plans by influencing multi-functional teams on key consumer and market drivers within their business.

(S)he will proactively partner with brand and R&E teams on development and execution of brand positioning, brand architecture and help shape the innovation programs. The candidate will also collaborate with regional Market Research Managers to ensure alignment on integrated Learning Plans, cross-fertilize knowledge and share best practices. Finally, the candidate will be a catalyst for business growth anchored in consumer, market, and shopper fundamentals by translating this understanding into meaningful business building insights.

(S)he will be an influential leader who will interact with the key business partners, understand global requirements and share/leverage insights to provide a competitive advantage to Kimberly-Clark.

PRIMARY ACCOUNTABILITIES AND EXPECTATIONS:
The candidate is accountable for:

• Become the go-to person on all consumer and market knowledge within Family Care businesses.
• Proactively identify knowledge gaps in context of current business paradigms, recommending and aligning management to closing these knowledge gaps
• Align and execute Global Learning Plans in partnership with multi-functional teams
• Partner with regional Market Research Teams to ensure alignment between Global and Regional priorities
• Develop solutions and recommendations leveraging consumer and analytics data in an integrated manner
• Be the sought after partner within and across GMRA, global and regional multi-functional teams.
• Collaborates and builds trust with multi-functional teams
• Has intense curiosity to learn the business, the consumer, the market
• Willing to work through conflict, seeking common ground and bringing issue resolution as appropriate. Knows when to seek out help from management and is willing to navigate through competing business priorities
• Demonstrates agility in managing multiple priorities and projects in a complex environment
• Manages the engagement of marketing research projects, including external research suppliers, to ensure the research is executed in an accurate, timely, and cost-efficient manner.

Interested? You can contact Dorothy.Beach@KCC.com to receive more information on job # 130001F2 .   Sending your resume can allow a more intelligent discussion between your career goals and what Kimberly-Clark needs.

BASIC QUALIFICATIONS:
• Undergraduate degree
• 7 plus years of experience of consumer insights experience
• Regional or global experience
• Demonstrated examples of personal leadership leveraging consumer insights/research
• Ability to work effectively with all levels of business team management
• Ability to partner with and build relationships with colleagues from different cultures
• Working knowledge of technical market research skills
• Proven ability in translating data to knowledge to actionable recommendations
• Proven ability to integrate data from different data sources to provide clarity and direction to multi-functional team
• Strong influencing skills to convince partners and management on strategic direction
• Excellent written and communication skills

PREFERRED QUALIFICATIONS:
• Advanced degree
• Experience across a range of categories
• Experience in brand building (positioning, architecture development), innovation and commercial execution
• Direct experience driving innovation from initial concept development through to in-market measure and success
• Ability to coach others and build organizational talent relative to market research